Tag: opentext-exstream

All the articles with the tag "opentext-exstream".

• What years of work with Gjensidige taught me about customer communication

  Published: 12 Dec, 2025

  • 5 min read

  A personal reflection on long-term CCM work with Gjensidige, and why customer communication systems matter more than they look from the outside.

• What long-lived CCM projects teach you

  Published: 12 Sep, 2025

  • 2 min read

  Long-running CCM work is built on trust, domain knowledge, and the ability to keep critical document systems evolving over many years.